At Endhan Labs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, browse our products, place an order or communicate with us.

By using the Endhan Labs website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or purchase our products, we may collect information such as your name, mobile number, email address, billing address, shipping address and order details.

We may also collect certain technical information automatically, including your IP address, browser type, device information, pages visited and general website usage information. This information helps us improve website functionality, security and user experience.

Payment information may be processed through third-party payment gateways. Endhan Labs does not intentionally store complete debit card, credit card or banking credentials on its own servers.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.
• Confirm orders and communicate delivery updates.
• Respond to customer enquiries and support requests.
• Process payments, refunds and cancellations.
• Improve our products, website and customer experience.
• Prevent fraud, misuse and unauthorized transactions.
• Send promotional or marketing communications where permitted.
• Comply with applicable legal and regulatory requirements.

We use your information only for legitimate business purposes and do not sell your personal information to third parties.

3. Cookies

Our website may use cookies and similar technologies to remember preferences, understand website traffic and improve functionality.

Cookies may also be used by analytics, advertising or payment service providers operating on our behalf. You may manage or disable cookies through your browser settings; however, disabling certain cookies may affect some website features.

4. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including payment processors, logistics and delivery partners, website service providers, analytics providers and customer-support services.

Such information is shared only to the extent reasonably necessary to provide the relevant service or fulfil a legitimate business or legal requirement.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

6. Third-Party Websites

Our website may contain links to third-party websites or services. Endhan Labs is not responsible for the privacy practices, content or security of those external websites. We recommend reviewing their respective privacy policies before providing personal information.

7. Children’s Privacy

Our website is not intended for individuals who are not legally permitted to purchase or use our products. We do not knowingly collect personal information from children.

8. Your Rights

Subject to applicable law, you may contact us to request access to, correction of or deletion of certain personal information held by us. You may also request assistance regarding marketing communications.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or services. Any updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Endhan Labs
LIG 212 (A/B), Housing Board Colony,
Near Nagina Public School, Goldi Gali,
Devrikhurd, Bilaspur, Chhattisgarh – 495006

Phone: +91 99932 08799